STORE POLICY

CUSTOMER CARE

“Centylemart” is a trademark of Centyle Biotech Private Limited (“Company”),a company incorporated under the Companies Act, 2018 with its registered at Ward No 2, Ray Colony, Tranjit Camp, Rudrapur, Uttarakhand 263153 in the course of its business.

 

We believe in customer satisfaction and therefore we are always ready to help our customer without any delay. Although we provide most secure platform for online shopping including grocery to health care related products but sometimes technical error may happen. In such situation we always look forward to help our customer without any delay. 

We assure our customer to solve their issue as early as possible. We are providing you the best service as we have our trusted partners like  PayPal, Delhivery and Wix. They also promise the same and that makes us most trustworthy Online Shopping Platform in India.

If you have any query related to payment delivery or accessing your account, feel free to reach out us at info.centylebiotech@gmail.com or submit your query to Contact Us Page.

We Promise & We Deliver

PRIVACY & SAFETY

The Company respects your privacy and values the trust you place in it. Set out below is the Company’s ‘Privacy Policy’ which details the manner in which information relating to you is collected, used and disclosed. Customer are advised to read and understand our Privacy Policy carefully, as by accessing the website/app you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the website/app.

Our Privacy Policy is incorporated into the Terms and Conditions of Use of the website/app, and is subject to change from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy as posted on the App/Web.

Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us at info.centylebiotech@gmail.com .

Use of your provided Information


We also collect and store personal information provided by you from time to time on the website/app. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:

To enable the provision of services opted for by you;

  • To communicate necessary account and product or service related information from time to time;

  • To allow you to receive quality customer care services;

  • To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;

  • To comply with applicable laws, rules and regulations; and

  • To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.

 

Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.

We also do use your contact information to send you offers based on your interests and previous activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.

WHOLESALE INQUIRIES

We would be glad to talk with you about adding our products to your retail operations. If you're a grocery, specialty shop, E-Commerce or online grocery store and like to inquire about our products in bulk, we would love to understand the way to become a Centyle Mart wholesaler.  Please fill free to contact us either by filling your information over Contact Us page.

Once you complete your contact information and requirement about our products, our marketing team will review your inquiry and contact you to search out out how we will meet your needs. If you're an existing wholesale customer and want to position an order with us, please call us at +91 7857914077  or Email us. we look forward to speaking with you.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments like COD

Contact

CENTYLE BIOTECH PVT. LTD.

Transit Camp, Rudrapur,

US Nagar, Uttarakhand 263153

Email: info.centylebiotech@gmail.com

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© 2017-2020 BY CENTYLE BIOTECH PVT. LTD.

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